People First AI Enablement in a Critical Infrastructure Workforce By Power and Water Corporation

This initiative established a people first, approach to AI enablement in a critical infrastructure organisation. As generative AI adoption increased, employees lacked clarity on safe, ethical and appropriate use, creating uncertainty and risk. The program introduced clear governance, practical guidance and inclusive capability uplift to build confidence across the workforce. Through accessible training, plain language standards and business embedded AI Champions, the initiative ensures AI capability is shared. Diversity outcomes focus on equitable access to AI skills, psychological safety, ensuring all roles can benefit from technology enabled work.

Watch here to learn more.